New patient paperwork
When you request an appointment, we'll share your new patient and health-history forms so you can complete them at home before you arrive.
New patients
Your first visit, made easy
From the moment you walk in, our friendly El Paso team takes time to get to know you and build a personalized plan — so you always understand your options and feel confident in your care. Here's everything you need to feel right at home.
What to expect
Your first appointment, step by step
We've designed your visit around you — comfortable, thorough, and easy to understand from start to finish.
A warm welcome
You'll be greeted by our friendly, bilingual team and helped with any paperwork. Arrive a few minutes early and bring your ID and insurance card if you have one — se habla español.
A thorough, gentle exam
We complete a comfortable exam with digital imaging and CBCT technology — checking your teeth, gums, and bite so nothing gets missed and you can see exactly what we see.
A clear, honest plan
We walk you through our findings in plain language, answer every question, and build a personalized plan with options and transparent costs — no surprises, no pressure.
Care, often the same day
Many visits include a comfortable cleaning, and with CEREC technology we can even design and place a crown in a single visit — no second appointment and no temporary needed.
Insurance & payment
Care that fits your budget
We believe great dentistry should be simple and stress-free. Our team will gladly review your benefits, explain your estimated costs before treatment, and help you make the most of your coverage.
- We accept most major PPO plans — call to verify your coverage
- Clear, up-front estimates before any treatment begins
- Flexible financing and an in-house membership club
- A bilingual team to answer your questions — se habla español
● Same-day relief available
New patient with tooth pain?
Tooth pain, a broken tooth, or swelling shouldn't wait. Call us right away and our El Paso team will do everything we can to get you seen and comfortable quickly — walk-ins welcome.
Call 915-591-7117Flexible financing
No insurance? No problem.
We never want cost to stand between you and a healthy smile. From third-party financing to our own membership club, we have options to fit your budget.
Monthly payment plans
Spread the cost of treatment over time with low monthly payments through CareCredit, Cherry, and Lending Club — many with no-interest options if paid on time.
Membership club
Our in-house membership club gives patients without traditional insurance exclusive benefits and discounts on the care they need — ask our team how it works.
Questions? Just ask
Call 915-591-7117 and our friendly, bilingual team will gladly walk you through every option and help you choose what's right for you.
CareCredit
Cherry
Lending Club
Membership Club
Before you arrive
New patient forms & what to bring
A little prep makes your first visit fast and easy. Request your appointment and our team will send over everything you need ahead of time.
What to bring
A photo ID, your dental insurance card if you have one, a list of any medications you take, and any recent X-rays you may have.
Plan your time
First visits typically run about an hour. Arrive about 10 minutes early to finish any remaining paperwork — and let us know any concerns when you book.
Good to know
Common first-visit questions
Quick answers to what new patients ask us most.
What should I expect at my first visit?
You'll be welcomed by our friendly, bilingual team and helped with any paperwork. We'll review your health history, complete a comfortable and thorough exam with digital imaging, and walk you through a personalized plan in plain language using advanced CEREC and CBCT technology — so you always understand your options.
What should I bring?
Please bring a photo ID, your dental insurance card if you have one, a list of any medications you take, and any recent X-rays you may have. Arriving about 10 minutes early lets us finish any paperwork before your visit.
What if I don't have dental insurance?
No insurance? No problem. We offer flexible financing through CareCredit, Cherry, and Lending Club, plus an in-house membership club with exclusive benefits and discounts — keeping quality care affordable for everyone.
Do you accept dental insurance?
Yes. We accept most major PPO plans — call 915-591-7117 to verify your coverage. Our team will gladly review your benefits and estimated costs with you before treatment.
I'm nervous about the dentist — can you help?
Absolutely — many of our patients tell us they feel right at home. We keep things calm and unhurried, explain every step, and move at your pace. Just let us know how we can make your visit more comfortable when you book.
Become a Star City Dental patient
Booking takes less than a minute, and new patients are always welcome. We can't wait to meet you and your family.